Fraud Awareness
FRAUD AWARENESS
Fraudulent Use of the AGS Brand
Attempts have been made to defraud Internet shoppers by the unauthorized use of the AGS name and brand via email communications and graphics which appear, on the surface, to have originated from AGS.
In most cases the communications concern the sale of consumer goods over the Internet where payment may be requested before the goods are delivered.
Please be advised that AGS does not request payment in this manner. AGS only collects money due for official AGS related shipping expenses.
AGS accepts no responsibility for any costs, charges or payments made which were improperly incurred as a result of fraudulent activity.
Websites
AGS Fraud Awareness Guidelines
Thank you for joining our effort to combat online fraud. AGS goes to great lengths to protect our customers from fraud. If you suspect having received fraudulent emails, SMS or found a website or social media account that tries to pass off as AGS, we encourage you to let us know at your earliest convenience, so that we can quickly take actions to stop the fraud.
Please report all suspicious activity to our dedicated Anti-Abuse Mailbox at fraud@asianglobalshippment.com following the below instructions.
We thoroughly investigate every report of suspected fraud, but generally, will not respond to personal inquiries. If you have questions regarding the status of a shipment or an invoice, please direct those to our customer support.